NurseVerified is an AI-powered nursing recruitment screening service operated by [YOUR COMPANY NAME] Ltd (company number [YOUR COMPANIES HOUSE NUMBER]), registered in England and Wales.
We act as a Data Controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 for personal data we collect from nursing candidates.
When processing candidate data on behalf of recruitment agencies, we may also act as a Data Processor.
| Detail | Information |
|---|---|
| Company name | [YOUR COMPANY NAME] Ltd |
| Registered address | [YOUR REGISTERED ADDRESS] |
| ICO registration number | [YOUR ICO NUMBER] |
| Data protection contact | hello@nurseverified.co.uk |
| Website | nurseverified.co.uk |
When a nursing candidate completes our WhatsApp screening bot, we collect the following personal data:
We use candidate data for the following purposes, each with a lawful basis under UK GDPR:
| Purpose | Lawful Basis | Retention |
|---|---|---|
| Screening and verifying candidate eligibility for nursing roles | Legitimate interests of the recruitment agency | 6 months from screening date |
| Sharing qualified candidate profiles with recruitment agency clients | Consent given at start of screening conversation | Duration of active placement search |
| NMC pin verification against the public NMC register | Legal obligation — compliance with healthcare staffing regulations | 6 months |
| Sending recruiter summary notifications | Legitimate interests | 30 days |
| Improving the screening service (anonymised data only) | Legitimate interests | 24 months |
We share candidate data only with the parties listed below. We never sell personal data to third parties.
When a candidate successfully completes screening and qualifies for placement, their summary profile is shared with the relevant recruitment agency. Candidates are informed of this at the start of the screening conversation and their continued participation constitutes consent.
We use the following third-party services to operate NurseVerified. Each is bound by a Data Processing Agreement:
| Provider | Purpose | Location |
|---|---|---|
| Botpress | Chatbot hosting and conversation management | Canada (adequacy decision) |
| Twilio | WhatsApp messaging infrastructure | USA (Standard Contractual Clauses) |
| Make.com | Workflow automation and notifications | EU (GDPR compliant) |
| Anthropic | AI language model powering screening | USA (Standard Contractual Clauses) |
| Netlify | Website hosting | USA (Standard Contractual Clauses) |
| NMC Register | Nurse registration verification | United Kingdom |
Under UK GDPR you have the following rights regarding your personal data. To exercise any of these rights contact us at hello@nurseverified.co.uk. We will respond within 30 days.
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, or destruction. These include:
We retain personal data for the minimum period necessary:
| Data Type | Retention Period |
|---|---|
| Qualified candidates actively being placed | Duration of placement process plus 6 months |
| Candidates who did not qualify | Deleted within 30 days of screening |
| Anonymised screening analytics | Up to 24 months |
| Recruiter notification records | 30 days |
| Website enquiry forms | 12 months |
Our website at nurseverified.co.uk uses minimal cookies. We do not use advertising or tracking cookies. The only cookies used are:
We do not use Google Analytics, Facebook Pixel, or any other third-party tracking tools on our website.
If you have a concern about how we handle your personal data, please contact us first at hello@nurseverified.co.uk. We will respond within 30 days.
If you are not satisfied with our response, you have the right to complain to the Information Commissioner's Office:
We may update this privacy policy from time to time. The current version will always be available at nurseverified.co.uk/privacy.
We will notify active candidates of any material changes via WhatsApp. The date at the top of this page shows when it was last updated.
For any data protection queries, requests to exercise your rights, or general privacy questions: